How technology has changed banking over the years
E-banking, online banking, net banking, etc. have completely changed the way banking is done today.
Ever since the 18th century, the banking sector has been evolving, and it’s
referred to as one among the oldest businesses within the world.it’s progressed
and grown with every passing year. Although within recent years, the
industry has transformed with the assistance of technology. Banks were always considered
an area with long queues, and an unmanageable amount of paperwork. Thanks
to technological advancements within the banking sector, the
necessity of labor and papers has reduced tons. Ways during which Technology
is making the banking system More Efficient
In the olden days when banking was completely hooked into the human accuracy and skill, mistakes and errors were more apparent. As human capabilities have a limit, they’re susceptible to skip certain things or make calculation errors. With the introduction of computers, the frequency of errors has reduced to almost nil. Also, another important perspective, it presents that it can protect the info far more efficiently. Today’s technology provides complete security of your transactions and safety of your data that there are very rare occasions on which the info is misused. The ancient system of banking was extremely tiring and lengthy that resulted in poor customer experiences. This was because one had to face in long queues, file tons of papers, and be physically present. The arrival of net banking and mobile banking has reduced the time you spend for banking-related tasks and has also ensured hassle-free customer service even from a foreign location.
RBI has encouraged all the Indian Banks to adopt Business Intelligence (BI) to extend the general profitability within the industry. The business intelligence system provides data for historical, current, and future trends. This data aids the banks in a way that they’re ready to take accurate decisions and thereby can bring an overall increase within the productivity, efficiency, and profitability.
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